PpThe EU IT Manager is responsible for overseeing AMIRI’s technology operations across Europe, with primary responsibility for the Milan EU HQ and regional retail environments. This role ensures reliable, secure, and efficient IT operations while acting as the main liaison between EU leadership and AMIRI’s Global Technology team based in Los Angeles. The position combines hands‑on operational management with regional coordination and governance execution. /p h3Responsibilities /h3 ul liAct as EU IT Manager reporting to the Global VP of Technology. /li liServe as the primary IT contact for EU leadership and local stakeholders. /li liOversee daily IT operations for Milan HQ and retail environments (endpoints, networks, Wi‑Fi, AV, inventory, infrastructure). /li liEnsure compliance with global IT standards, security policies, and GDPR. /li liOwn relationships with EU Managed Service Providers and technology vendors, ensuring SLA performance. /li liImprove local incident response, risk identification, and business continuity. /li liCoordinate EU technology initiatives with Global Digital Delivery, Data Analytics, Business Applications, and IT Operations teams. /li liProvide Level 1 support for key business applications (NetSuite, Centric PLM, LNB) and support testing and rollouts. /li liMaintain documentation, SOPs, inventories, and operational best practices. /li liSupport and mentor local IT resources and contribute to continuous improvement initiatives. /li /ul h3Skills Experience /h3 ul liStrong hands‑on experience with macOS, Windows, networking, MDM, security, and AV systems. /li liProven experience managing vendors, MSPs, and service SLAs. /li liFluent in Italian and English. /li liOrganized, service-oriented, and calm under pressure. /li liExperience in luxury fashion, retail, or creative environments required. /li /ul h3Qualifications /h3 ul li5+ years of experience in IT operations or IT management. /li liExperience in multi‑office or international environments preferred. /li liStrong understanding of security frameworks and GDPR. /li liRelevant certifications (e.g., CompTIA, CCNA, ITIL, Jamf, Intune) are a plus. /li /ul h3Location /h3 ul liMilan (occasional travel to EU sites and LA HQ). /li /ul /p #J-18808-Ljbffr