About us:
Founded in 2012, EZVIZ is a global smart home brand focusing on consumer and residence. EZVIZ has grown rapidly since then and now markets its products in more than 80 countries across Europe, Asia-Pacific and the US.
Since 2016, EZVIZ has been creating a strong base in the European market and is committed to developing its market share across the continent in Benelux, France, Germany, Greece, Italy, Poland, Portugal, Slovakia and Spain. Its European division is headquartered in Hoofddorp, Netherlands, and has adopted a pro-active growth strategy through its dedicated sales.
EZVIZ is now looking for a operation manager
Responsibility:
* Plan, organize, coordinate, and control all support activities related to customer relations.
* Assist regional sales to ensure the execution of services in compliance with contractual service commitments and agreed-upon profit margins.
* Manage the operation of the supply chain, including customer contracts, orders, and shipments.
* Administer the entry, review, and unlocking of various order systems to ensure accuracy and prompt execution.
* Coordinate finances, research and development, supply chain, customs logistics, and other networks to ensure on-time delivery of all orders.
* Set up internal and external reporting dashboards, including those for headquarters in China.
* Negotiate and formalize modifications or extensions of services.
* Manage activities related to the execution of service delivery as well as the budget.
* Manage operational risks.
* Support for customer financial management to help every element of the team
* management and coordination of all back office activities related to the release of new products with the timing of their arrival on the market, as well as forecasts and back office support for the Country Manager
Requirements:
* A Master's degree (nice to have).
* Proficiency in Systems Applications and Products in Data Processing (SAP).
* Proficiency in English an Italien, Chinese will be a plus.
* 3 years of professional experience required in international logistics and in financial process.
* Analytical thinking, strong interpersonal skills, and adaptability in dealing with different operators and stakeholders, team leadership and management.
* Organizational skills, customer orientation, availability, and responsiveness.
Area: Italy based on Milan