Built in 1870 on the elegant Piedmont shores of Lake Maggiore, Grand Hotel Majestic is an exemplary piece of Belle Epoque architecture. The hotel, part of Small Luxury Hotels of the World, is situated on the lakeside promenade of the picturesque town of Pallanza, surrounded by a serene garden and stunning views of the Borromean Islands, the surrounding mountains, and the lake. The hotel is committed to beauty and culture, hosting art exhibitions and musical events, and has been recommended by Legambiente Turismo since 2007 for its dedication to environmental protection.
Role Description
This is a full-time, on-site role located in Verbania, Piemonte for a Resident Manager at Grand Hotel Majestic. The Resident Manager will oversee daily operations, manage staff, ensure guest satisfaction, and uphold hotel standards. Responsibilities include coordinating hotel activities, addressing guest inquiries and concerns, and maintaining high service quality. The role also involves financial management, including budgeting and reporting, and ensuring compliance with health and safety regulations.
Qualifications
- Experience in hotel management, guest relations, and staff supervision
- Strong organizational and leadership skills
- Excellent communication and interpersonal skills
- Financial management and budgeting experience
- Understanding of health and safety regulations
- Ability to work independently and make sound decisions
- Proficiency in multiple languages is a plus
- Degree in Hospitality Management, Business Administration, or a related field
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management
Industries
- Hospitality
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