Work Based Learning Program Data Center Operations Technician Job ID: 3138189 | Amazon Data Services, Inc. - A19 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running by supporting all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain – and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This trainee position requires the successful candidate to report to a site location. Amazon has multiple WBLP trainee openings between January and March 2026. Trainees will participate in our 12‑month work and training program in our Oregon facilities. Physical Requirements (reasonable accommodations available) Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds Work in an environment that operates 24/7, with the ability to participate in primary responder rotation and provide after‑hours support as needed Work in cramped, elevated, and/or noisy environments Bending, lifting, stretching, reaching, standing, and walking for up to 8 hours a day Ascend and descend ladders, stairs, and gangways safely and without limitation Tolerance for working in non‑climate‑controlled environments with temperature fluctuations NOTE: Amazon is not able to provide immigration sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered. NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Persons (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities Perform server rack installations, hardware break‑fix on various components, troubleshoot network issues, and respond to operational incidents that impact service availability, escalating to senior technicians and management as needed/required Serve as a contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors Perform on‑call duties and participate in scheduled maintenance and change management activities Contribute to documentation and process improvement initiatives based on analysis of operational issues Successfully complete the 12‑month Work Based Learning Program training curriculum, including all required safety certifications, technical competencies, and performance milestones A day in the life As a Data Center Technician professional, you will grow into an industry‑leading role and demonstrate a breadth of knowledge while you: Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution Solve problems at their root and step back to understand the broader context Maintain service level agreements through the implementation of proactive issue detection and reporting You may be required to work shifts that will include days, nights, weekends, and holidays. Traveling within the regional work area is required. You will be responsible for having a reliable personal vehicle and a valid driver’s license to travel within the regional work area, as company transportation will not be provided. Basic Qualifications High school or equivalent diploma Age 18 years or older Willingness to participate in shift rotations to support 24/7 data center operations Preferred Qualifications Knowledge of computer hardware components and operating systems Experience with Microsoft Office products and applications Experience managing work and priorities through a ticketing system and coordination with Manager STEM classes or vocational course curriculum education Experience in English‑language communication skills, both written and verbal Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $41,800/year in our lowest geographic market up to $93,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Important FAQs for current Government employees Before proceeding, please review the following FAQs: https://www.amazon.jobs/en-gb/faqsfaqs-for-us-government-employees Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status. J-18808-Ljbffr