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Contact center clerk

Seriate
beBee Careers
Pubblicato il 16 giugno
Descrizione

As a key member of our team, you will assist raters and team leads in routine tasks. Enter data into customers' files, gather and send documents.

Job Summary:

We are seeking a highly organized individual to join our team as a part-time employee. The ideal candidate will possess basic skills in Microsoft Excel, Word, and PowerPoint, with strong typing skills and excellent communication skills.

1. Clerical Tasks: Assist in gathering information, documentation, photocopying, faxing, splitting, etc.
2. Data Entry/Scanning: Perform data entry/scanning duties.
3. Customer Support: Answer phone calls from partners and other offices.
4. Administrative Support: Assist raters in general office duties: reports, forms, claims, etc.
5. Imaging Station Operation: Operate scanning station for imaging.

Key Responsibilities:

* Gather information and document relevant details.
* Enter data into customers' files and perform data entry/scanning duties.
* Provide exceptional customer support by answering phone calls from partners and other offices.
* Assist raters in administrative tasks, including report preparation, form completion, and claims processing.
* Operate the imaging station for efficient document management.

Requirements:

* Basic Skills: Proficiency in Microsoft Excel, Word, and PowerPoint.
* Strong Typing Skills: Accurate and efficient typing is essential.
* Excellent Communication Skills: Effective communication is crucial for success in this role.
* Prioritization and Time Management: Ability to prioritize daily tasks and manage time effectively.

Working Hours and Location:

This part-time position requires 25 hours per week, with working hours from 12:30 pm to 5:30 pm, Monday to Friday. The location is Seriate (BG).

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