At Kyndryl, we design, build, manage, and modernize mission-critical technology systems that the world depends on every day. Why work at Kyndryl? We are always moving forward—constantly pushing ourselves to build a more equitable, inclusive world for our employees, customers, and communities.
The Role
Intesa (a Kyndryl Group company), aiming to accelerate digital transformation projects, is seeking a Business Analyst to join the team.
The role
The Business Analyst plays a crucial role in facilitating communication and alignment between IT and business needs. They analyze existing business processes or new requirements, identify gaps, and suggest improvements. By collecting and analyzing requirements, the Business Analyst translates stakeholder needs into clear specifications to guide the development of optimal technical solutions.
Main activities
1. Listening to and understanding customer needs and requirements;
2. Assessing the feasibility of requirements and mitigating risks;
3. Participating in the study of new product functionalities;
4. Analyzing processes to identify intervention points;
5. Drafting written analyses describing processes, logic, and functionalities;
6. Supporting technical analysts in drafting detailed analyses, interfacing with developers and the Technical Solution Architect, quality control, and documentation;
7. Ensuring the final project is functional, efficient, and meets requirements;
8. Supporting feasibility studies, functional analysis, requirements gathering, and translating into detailed documentation;
9. Collaborating with the Technical Solution Architect to translate feasibility studies into functional/technical analyses.
Requirements
* Diploma or degree in management engineering, computer science, or related fields;
* Excellent knowledge of English (B2);
* Minimum of 3 years' experience in a similar role.
Soft Skills
* Strong communication and negotiation skills;
* Organization and planning;
* Quality orientation and ability to identify new business needs of end customers;
* Process governance skills.
What we offer
* Young, dynamic environment with flexible smart working contracts;
* Respect for ideas and opinions, encouraging innovation;
* Community events focused on sustainability, inclusion, and education;
* Location: Turin (with smart working options).
Who You Are
See the job description above.
Diversity and Inclusion
We value diversity in all aspects—culture, background, and experience—and foster an inclusive workplace through our Kyndryl Inclusion Networks. We support everyone in bringing their whole selves to work, promoting an equitable culture—that’s the Kyndryl Way.
What You Can Expect
With cutting-edge resources and Fortune 100 clients, every day offers opportunities to innovate, build new capabilities, and create value. We prioritize your well-being and offer benefits that support your life journey. Our employee learning programs provide access to industry certifications (Microsoft, Google, Amazon, Skillsoft, etc.), and our volunteering platform enables you to give back to the community. At Kyndryl, your success is our success.
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