Sr. Technical Program Manager, Personal Information & Identity ManagementJob ID: ******* | Amazon.com Services LLCInterested in working with the latest technology in the cloud computing space to impact millions of people? The Joining Amazon Technology team is building innovative solutions to revolutionize the way we onboard 2.8 million Amazon new workers a year in over 60 countries. We do not depend on third party monolithic HR systems. Our software uses Amazon Web Services to intelligently work through the complexity of country and role differences, and ensure new hires start successfully on Day 1 with delightful onboarding experiences. We enable all Amazon business' success to onboard new workers to meet dynamic business and market demands, and country and region holiday and prime day retail lifecycle spikes. Our mission is clear: We seek to be the most technically proficient HR organization in the world. Our organization uniquely combines the highest standards of technology – architecture, scalability, reliability and performance with Amazon's desire to be Earth's Best Employer.Key job responsibilitiesInvent and bring new technology solutions to life. Take new ideas from concept to delivery and production launch with dependencies spanning 10+ organizations.Own end to end delivery. Apply project management and Agile methodology skills to track program delivery, drive stakeholders and teams to decisions in ambiguous situations, including resource negotiation and priority alignment. Own communication to senior leadership. Make tradeoff decisions with cross-functional teams to balance short-term and long-term needs, unblock development and increase delivery speed, and escalate issues effectively to find paths forward when teams are blocked. Analyze risks, develop mitigation strategies and proactively identify and resolve issues.Guide architecture and technical design. Act as the technical interface between software development, Product Management, and our customers