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Job Profile Summary
Services Manager is responsible for providing the highest quality of service to our clients and their families while managing day-to-day operations and stimulating business growth. The Services Manager will lead team members to provide exceptional customer service, while building community relations to expand the location's business.
National Cremation and Burial Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity and respect. Certified a Great Place to Work since 2017, we understand our team members are our greatest asset and provide a Work/Life Balance unique for our industry.
Our Services Manager is responsible for providing the highest quality of service to our clients and their families while managing day-to-day operations and stimulating business growth. The ideal candidate is a positive, results-oriented manager, who will lead team members to provide exceptional customer service while building community relations to expand the location's business.
Why work for the National Cremation and Burial Society? We are the largest provider of cremation and pre-arrangement services in the industry. In addition to Work/Life Balance, some rewarding benefits we provide include:
· The generous compensation package, which consists of a base salary + bonus potential
· Competitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.)
· 401(k) with company match
· Paid Time Off (Vacation, Sick, Holiday and Personal time)
· Cell phone reimbursement
· Job-related training, tuition reimbursement, and career path development
· Company discounts, and more
· Rotating on-call
Who should apply? If you are committed to teamwork, respect, trust, communication, and accountability we would love to have you join our growing team today Some additional essential duties, responsibilities and requirements for the Services Manager role include:
Essential Duties and Responsibilities
· Provide the highest quality services and products
· Direct and control the operational activities of the location
· Expand the location's business and manage costs to achieve annual financial and marketing goals
· Select, train and motivate location staff to service excellence
· Participate in community, as a part of local promotional efforts
· Ensure the location's operating practices comply with appropriate regulations and Company policies
Requirements
· At least 2 years of managerial experience or 5 years of industry experience
· A valid state Funeral Director licensure is required
· High level of compassion and integrity
· Problem-solving skills
· Ability to multi-task and set priorities
What are you waiting for? If this describes you, apply today and find your "Why" in a rewarding career with the National Cremation and Burial Society
Postal Code: 34110Category (Portal Searching): OperationsJob Location: US-FL - Naples