PThis is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.brWe believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team's direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.brWe believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies'. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.brstrongThe role of a Cloud Professional Services Manager at Canonicalbr/strongThe Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.brA Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.brstrongLocation: /strongThis role will be home based, managing a team in your time zone.brstrongWhat your day will look likebr/strong /pulliLead and develop a team of engineers, ranging from graduate to senior /liliWork remotely in a single major time zone /liliCoach, mentor, and offer career development feedback /liliIdentify and measure team health indicators /liliImplement disciplined engineering processes /liliRepresent your team and product to stakeholders, partners, and customers /liliDevelop and evangelise great engineering and organisational practices /liliPlan and manage progress on agreed goals and projects /liliBe an active part of the leadership team, collaborating with other leadersbr/li /ulstrongWhat we are looking for in youbr/strongulliKnowledge of cloud computing concepts technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc. /liliPractical knowledge of Linux and networking /liliExperience in technical presales /liliYou are a dynamic person who loves to jump in new projects and interact with people /liliExcellent verbal and written communication skills in English /liliPassion and a track record of developing and growing people /liliExperience in leading, coaching and mentoring engineers /liliOrganised and able to ensure your team delivers timely, high quality results /liliAn exceptional academic track record from high school and, preferably, university as well /liliWillingness to travel up to 40% of the time. Field Engineers attend internal company events, external tech events and customer meetings.br/li /ulstrongAdditional skills that you might also bringbr/strongulliSecond language - Spanish or French preferred /liliPython knowledge /liliExperience collaborating with external partners /liliExperience collaborating with several internal teams and providing stakeholder feedback for engineering roadmapsbr/li /ulstrongWhat we offer youbr/strongWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.brulliDistributed work environment with twice-yearly team sprints in person /liliPersonal learning and development budget of USD 2,000 per year /liliAnnual compensation review /liliRecognition rewards /liliAnnual holiday leave /liliMaternity and paternity leave /liliEmployee Assistance Programme /liliOpportunity to travel to new locations to meet colleagues from your team and others /liliPriority Pass for travel and travel upgrades for long haul company eventsbr/li /ulstrongAbout Canonicalbr/strongCanonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.brCanonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.brstrongCanonical is an equal opportunity employerbr/strongWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.br#J-18808-Ljbffr