PulliFull-time /liliJob Type: Permanent /liliJob Schedule: Full-Time /li /ulh3Company Description /h3pbMAMA ? /b /ppFounded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co‑founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! /ppThese are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: bthey are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy /b. /ppWhatever your role, we're all here to make the customer experience as unforgettable as possible. Our mission: to bring little moments of happiness to people. /ppOur growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience. /ppMama Shelter is part of bEnnismore /b, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with bAccor /b, founded in 2021. /ppOur commitment to diversity and inclusion: /ppMama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender‑neutral, so the masculine gender is used here to lighten the text. /ph3Job Description /h3pWould you like tobjoin us and contribue /bto thebopening /bof ourbMama Shelter Lake Como /b? /ppb(You must be fluent in Italian as well as English. Please send an English version of your CV.) /b /ppbTHE MISSION? /b /ppAsbGeneral Manager /b, you are the inspiration for your team to create a positive and stimulating environment focused on teamwork. /ppYou are the leader of a team of one hundred people whose mission is to provide customers with an exceptional Mama experience ✨ through a welcoming, quirky and friendly atmosphere that you create. Mama must be in good hands with you. /ppYou will also develop special relationships with customers and local businesses by delivering the Mama experience to them as well. /ppWhile maintaining high standards in our rooms/ateliers and standards in food, services, health and safety, you ensure the profitability of Mama through revenue generation and cost control. /ppBehind the scenes, you analyze sales figures and control expenses. You manage and forecast budgets, as well as financial plans. /ppIn order to achieve these objectives, you collaborate with headquarters especially on reporting results, as well as e‑marketing and media campaigns. /ph3Qualifications /h3ulliYou have an ability to adapt to all challenges, remaining calm in an offbeat environment with a large customer flow. /liliYou have had a similar experience with team management of at least 100 people. /liliYou know how to identify talents and develop them; red chair and buzzer: it’s your turn! /ul /li /p