Additional Information\nJob Number\n26048232
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Job Category\nFinance & Accounting
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Location\nSheraton Milan Malpensa Airport Hotel & Conference Centre, Malpensa Terminal 1 S.S. 336, Ferno, Italy, Italy, 21010VIEW ON MAP
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Schedule\nFull Time
\nLocated Remotely?\nN\n
Position Type\nNon-Management
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Position Summary Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit.
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Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability.
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Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine.
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Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.
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Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
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Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards.
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Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
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Preferred Qualifications\nEducation: High school diploma or G.E.D. equivalent.
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Related Work Experience: Less than 1-year related work experience.
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Supervisory Experience: No supervisory experience.
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License or Certification: None
\nAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.\n
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Quando entri a far parte della famiglia Sheraton diventi un componente della sua community globale. Dal 1937 siamo un luogo di incontro e di connessione.
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All'interno di Sheraton, i dipendenti creano un senso di appartenenza in oltre 400 comunità di tutto il mondo. Invitiamo, accogliamo e mettiamo in contatto gli ospiti attraverso esperienze coinvolgenti e un servizio attento. Se ami il lavoro di squadra e trovi motivazione dall'offrire un'esperienza significativa per gli ospiti, ti invitiamo a esplorare la tua prossima opportunità di lavoro con Sheraton.
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Unisciti a noi nella nostra mission di essere \"il luogo di ritrovo per eccellenza\". Entrando a far parte di Sheraton Hotels & Resorts ti unirai a un portfolio di brand con Marriott International. Scegli un atmosfera dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi entrare a far parte di un fantastico team globale e diventare la versione migliore di te.