PstrongRESERVATION SUPERVISOR /strong /ppstrongSan Clemente Palace Venice – /strong /ppThis majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice. /ppAnnual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe’s premier hotels for art exhibitions. /ppSerenity permeates the hotel’s Longevity Spa, which features a heated outdoor pool, tennis court, jogging paths, a pitch putt golf course, and a fully equipped kids' club – ensuring an unforgettable stay. /ppThe hotel’s proximity to St. Mark’s Square, its exceptional culinary offerings featuring a rich variety of Italian cuisine, and its unique combination of event spaces invite guests to create truly memorable experiences. /ppstrongRole Description /strong /ppAs strongReservation Supervisor /strong, you will play a key role in maximizing room revenue and ensuring a seamless reservation experience for our guests. You will oversee the daily operations of the reservations department, maintain high standards of accuracy and customer service, and act as a liaison between the Reservations team and other hotel departments. /ppstrongYour main responsibilities will include: /strong /pp • Overseeing and coordinating daily reservations activities and workload distribution /pp • Ensuring all bookings are accurately processed, entered, and confirmed in the system /pp • Monitoring room availability, rate strategy, and inventory in collaboration with the Revenue Manager /pp • Handling VIP and special requests with attention to detail and personalized service /pp • Supporting and training team members to maintain service and accuracy standards /pp • Responding to guest and travel partner inquiries in a professional and timely manner /pp • Reviewing no-shows, cancellations, and revenue reports to identify opportunities for improvement /pp • Collaborating closely with Sales, Front Office, and Revenue teams to ensure smooth communication and efficiency /ppstrongWhat We're Looking For /strong /pp• Previous experience in a reservations role within luxury hospitality (supervisory level preferred) /pp • Strong knowledge of reservation systems (Opera PMS or similar) and channel management tools /pp • Excellent communication and customer service skills /pp • Analytical mindset with attention to accuracy and detail /pp • Strong organizational and leadership skills with the ability to motivate a small team /pp • Fluent in English and Italian (additional languages are a plus) /pp • Passion for hospitality, teamwork, and delivering exceptional guest experiences /ppstrongWhat We Offer /strong /pp• A key operational role in one of Europe’s most prestigious resorts /pp • Opportunity to work in a stunning historical property immersed in art, culture, and heritage /pp • Competitive compensation and benefits package /pp • Professional growth and learning opportunities /pp • Accommodation, meals, uniform, and other on-property benefits /pp • A dynamic, supportive, and international team environment /ppstrongApply Now /strong /ppReady to take the next step in your hospitality career? /pp Send your CV and cover letter to: /p