A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.Position: CLIENT ADVISOR - Roma, Piazza di Spagna (Fixed Term)For our boutique in Roma, Piazza di Spagna, we are currently looking for a highly motivated Client Advisor with a strong passion for creating an exclusive experience for our customers. We value results oriented individuals who have willingness to learn, always up-to-date on fashion trends and with a strong interest for our brand and our product.ResponsibilitiesClientMaster the client journey; Create customer emotion and desire; Engage existing andprospect clients as per weekly plan defined by store management; Deliver the Valentino Couture service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell); Focus on development and retention of existing clients, recruitment of new and potential ones; Engage the client through every selling opportunity - walk in, private appointment, phone consignments; Actively participates to the sales in partnership and oto appointment routine.Operations and visualDeal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints; Ensure product goodmaintenance, replenishment on the floor; Know the warehousestock of all categories in order to ensure re-stock shelves and maximize sales; Respect administration and operations procedures; Liaise with the in-store visual to follow display guidelines; verifies and reports all relevant information to store management.QualificationsRetail experienceExcellent interpersonal and effective communication skillsFluency in English and ItalianBe a team player with a pro-active attitudeHigh fashion knowledgeAbility to adapt to changing needs of the company as necessaryMust have client network in luxury environmentThe Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.#J-18808-Ljbffr