Teamleader Customer & Sales Support Export (f/m/d)
Join or sign in to find your next job
Join to apply for the Teamleader Customer & Sales Support Export (f/m/d) role at Loacker
Teamleader Customer & Sales Support Export (f/m/d)
Join to apply for the Teamleader Customer & Sales Support Export (f/m/d) role at Loacker
Loacker is looking for an enthusiastic manager, committed to customer satisfaction, people lead and with passion for improvements.
You are responsible for the development, continuous improvement and delivery of a high standard of customer & sales support, together with the team, which cares about our international partners worldwide.
Your Tasks
* Empower and Engage the Customer & Sales Support team (9 people)
* Responsible for relationship management with international distribution partners
* Strategic development of process and technology, to deliver key service outcomes, proactive driver for change and digitalization
* Finalize automation of order to cash operations and activate inside sales team
* Execution, support and implementation of long-term projects
* Ensure transparent and efficient flow of information between external and internal customers
* Identification and lead of continuous improvement projects
* Close collaboration with internal and external stakeholders
Your profile
* Ideally 5-10 years of professional experience in customer service
* Leadership, management skills, enthusiasm and positive thinking
* Hands on mentality, high and tenacious goal- and output-orientation
* Excellent analytical and problem-solving skills
* Strong organizational skills, ability to prioritize and strong attention to detail
* Excellent communication, negotiation as well as networking skills
* Experience in international business environment with the capability of handling different cultures
* Ability to collaborate at all levels of the organization and across other functional areas
* Computer skills including MS Office programs, SAP, CRM (preferred Dynamics), document management (SharePoint) and BI
* Language skills: Fluent English is a must, German or Italian nice to have
What we offer
* Exciting role with a wide range of tasks and responsibilities
* Highly motivated team
* Structured onboarding plan that enables our new employees to join the company quickly and successfully
* Fun at work, a friendly, collegial relationships at eye level, as well as the commitment to common goals
* A family-owned, international company that cares about people and planet
* Work location in Bolzano with opportunities for home office
Does this sound like you? If so, we look forward to receiving your online application in English.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service, Sales, and Management
* Industries
Food and Beverage Manufacturing
Referrals increase your chances of interviewing at Loacker by 2x
Sign in to set job alerts for “Sales Support Team Lead” roles.
Customer Service / Content Moderator (German & English) with Relocation
Bolzano, Trentino-Alto Adige, Italy 2 weeks ago
Customer Service Agent (German & English) in Sofia, Bulgaria
Italian Speaking Roles Abroad Summer Job or Long-Term Career
Bolzano, Trentino-Alto Adige, Italy 1 month ago
German Customer Service Specialist in Malta
Bolzano, Trentino-Alto Adige, Italy 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr