<p>On behalf of an esteemed customer, luxury brand, We are recruiting the following profile, to join their Team in Milan:</p><p><br></p><p><strong> TEAM & CLIENTELING MANGER/ HIGH LUXURY BRAND /MILAN</strong></p><p><br></p><p><em>Responsibilities:</em></p><ul><li>Support the management team in the conduction of the Store</li><li>Team Management (about 15 people Staff)</li><li>Continuously analyze the customer journey and its KPIs, identifying trends and proposing concrete improvement actions.</li><li>Build a strong customer experience</li><li>Setting performance targets and driving department productivity and profitability</li><li>Ensure that customer service and the store environment are always presented at the optimum level</li><li>Customer discovery, personalization, and relationship-building processes</li></ul><p><br></p><p><em>The ideal candidate will have the following skills, knowledges and experience:</em></p><ul><li>Fluent spoken English and Italian</li><li>At least 5 years in managerial role for Luxury Brands or Hospitality</li><li>Business driven and detailed oriented</li><li>Team player with the ability to lead and influence peers</li><li>Confident, enthusiastic and positive</li><li>Problem solving</li></ul><p><br></p><p><em>Salary range: €60000 /€70000</em></p>