Job DetailsLevel: ExperiencedJob Location: Venice - Marina Del Rey, CAPosition Type: Full TimeSalary Range: $85000.00 - $95000.00 Salary/yearDescription
JOB SUMMARY:
The General Manager is responsible for overseeing all operational aspects of the taproom restaurant and brew store in Venice Beach, CA. This role requires effective leadership, strategic planning, and day-to-day management to ensure operational excellence, guest satisfaction, financial performance, and a positive work environment.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Specifically, the responsibilities of the position include, but are not limited to, the following activities:
LEADERSHIP AND TEAM MANAGEMENT:
* Oversee all departments and management personnel at the taproom restaurant and brew store.
* Recruit, hire, train, develop, and, when necessary, terminate team members.
* Conduct performance evaluations, recommend promotions and wage adjustments. Provide leadership through coaching, mentorship, and consistent feedback.
* Handle employee complaints, perform investigations and provide reports as needed.
* Administer prompt and fair disciplinary actions in alignment with company policies.
OPERATIONS MANAGEMENT:
* Manage all department and manager schedules aligned with the budget targets and business needs. Ensure that all schedules are posted within labor laws and company standards.
* Plan, assign, and delegate work effectively.
* Control the flow and distribution of merchandise, materials, and supplies.
* Ensure operational excellence in food quality, service, cleanliness, and safety.
* Work with the management to ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
* Maintain compliance with all federal, state, and local health and safety regulations.
* Ensure all equipment and property is kept clean, good working condition through inspections and preventative maintenance programs.
* Maintain security and sanitation standards across all areas.
* Implement and enforce policies and procedures of the Company.
* Assist in the preparation and management of departmental budgets.
* Monitor costs, inventory, and margins to achieve profitability targets.
* Oversee purchasing, inventory management, and vendor relations for food, beverage, and merchandise.
* Ensure accurate cash handling and reconciliation procedures.
CUSTOMER SERVICE AND GUEST RELATIONS:
* Foster a welcoming and hospitable environment for all patrons.
* Monitor and improve customer service standards and guest satisfaction.
* Proactively resolve customer concerns or complaints in a professional manner.
* Work with the management to ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
ADMINISTRATIVE DUTIES AND STRATEGY:
* Complete administrative and human resource paperwork/communication in an organized and timely manner.
* Collaborate with the Director of Retail Operations on strategy to apply to the taproom and brew store.
* Other duties as assigned.
Qualifications
REQUIRED QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* High School Diploma or equivalent required; Bachelor’s Degree in Business, Hospitality, or related field preferred.
* 3–5 years of restaurant management experience required.
SKILLS AND COMPETENCIES:
* Strong leadership, organizational, and time management skills.
* Excellent verbal and written communication abilities.
* Proficiency in Microsoft Office Suite and POS systems.
* Strong analytical and decision-making skills.
* Conflict resolution and problem-solving expertise.
* Sales and customer service-oriented mindset.
* Ability to work effectively in a fast-paced, high-volume environment.
PHYSICAL REQUIREMENTS:
* Must be able to stand and walk for extended periods.
* Regularly required to use hands, reach, bend, stoop, talk, and hear.
* Must frequently lift up to 50 lbs. with assistance.
* Vision abilities include close, color, and depth perception.
* Ability to work 45–50 hours per week, including evenings, weekends, and holidays as needed.
SKILLS AND COMPETENCIES:
* Work is performed in a dynamic restaurant setting with varying noise levels and guest interactions.
WHAT FIRESTONE WALKER OFFERS:
* Competitive pay rate for an experienced individual with the right skills.
* Salary Range: $85,000-95,000/year
* An excellent benefits package including:
o 100% paid premiums for employee including medical, dental, vision, & life insurance
o Accrued PTO (rate of 13 days per year)
o Paid Sick Leave (48 hours max usage per year)
o 401(k) retirement plan including company paid profit sharing & matching
o 10 paid holidays per year
Please submit your resume with your work experience when applying. Firestone Walker is an Equal Opportunity Employer
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