Deadline Date: Thursday 12 March 2026
Requirement: DCIS Engineer ID&E-OPEX
Location: Grazzanise, IT
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 836
Required Start Date: 15 April 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO COSMIC TOP SECRET
Duties & Role:The incumbent will provide expert engineering support as part of the NISC/ID&E/OPEX team for NATO's Deployable CIS systems (DCIS). Technical support will include design, test, implementation, deployment and support of new IT baselines, provide specialized troubleshooting and explore new technologies, in the areas of Infrastructure, Platform, Authentication, Web hosting, cyber hygiene and Remote Desktop solutions.
The detailed duties of the post are listed below:
Provide professional and technical contributions to the design, development and execution of DCIS engineering projects
Contribute and participate in a Development-Operations (DevOps) environment using concepts like continuous integration, continuous change management, deployment automation and system monitoring
Support junior staff with incident management, service request and problem management processes as the senior engineer and ultimate problem solver
Provide DCIS engineering support to technically plan and execute NATO approved exercises, either on-site or from remote
Documenting designs and implementations of assigned services as well as troubleshooting guides
Plan, schedule, participate and lead technical support teams in support of projects and exercises
Provide on the job training when necessary in order to maintain highly skilled and trained technical support for the Service Line
Deputize for higher grade staff
Performs other duties as may be required
RequirementsSkill, Knowledge & Experience:
The candidate must have a currently active NATO COSMIC TOP SECRET security clearance
A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience
Alternatively, exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post
At least 5 years' experience supporting and implementing in deployable or large enterprise environments of centralized storage systems based on FC, iSCSI, SAS or Hyper converged technology like vSAN
At least 5 years' experience supporting and implementing in deployable or large enterprise environments of recent Virtualization Technologies based on VMWare ESXi and Virtual Centre
At least 5 years' experience supporting and implementing in deployable or large enterprise environments of recent Microsoft Windows Server or Redhat Linux Operating Systems
At least 5 years' experience supporting and implementing in deployable or large enterprise environments of expert Directory, Identity and Access Management consisting of multiple interconnected and federated Active Directory Domains and Forests
At least 5 years' experience supporting and implementing in deployable or large enterprise environments of expert DNS resolution, server hardening, AD troubleshooting and GPO development
At least 5 years' experience supporting and implementing in deployable or large enterprise environments of Microsoft Remote Desktop solutions, or related Application provisioning technology
At least 5 years' experience supporting and implementing in deployable or large enterprise environments of High Availability Systems (i.e. Fail-over clustering, Database Availability Groups, stretched clusters, etc)
At least 5 years' experience supporting and implementing in deployable or large enterprise environments of Windows patching and anti-malware update systems
At least 3 years' active participation in a DevOps team with demonstrable experience of Bash or PowerShell scripting languages
At least 3 years' active participation in a DevOps team with demonstrable experience of Automation and orchestration tools
Thorough knowledge of TCP/IP networking principles
Knowledge of ITIL IT service management mode and applied knowledge of Service Transition
Proven ability to communicate effectively orally and in writing technical manuals
It would be considered highly desirable if you possess the following certifications: Formal ITIL Certification in Service Operation; COTS products (Microsoft MCSA/MCSE, VMWare VCP, Cisco CCDA, CCNA)
It is considered highly desirable if you can demonstrate experience with at least one of the following: Previous in depth experience with Ansible configuration management and orchestration tool to manage Redhat Linux and Windows systems; Expert experience in designing and troubleshooting complex VMWare environments; Expert experience in designing and troubleshooting McAfee ePolicy architectures
Prior experience in maintaining Microsoft Exchange, SharePoint Server, ADFS environments
Prior experience in maintaining VEEAM Backup & Replication environments
Prior experience of working in a deployed exercise or operations environment
Prior experience of working in an international environment comprising both military and civilian elements
Knowledge of NATO responsibilities and organization, including ACO and ACT
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