Italian content moderator Luogo di lavoro: MilanoLocationLisbon, Portugal (On-site)Start Date21 May 2026ContractFixed-term contractWorking ScheduleInitial phase: Monday to Sunday: 07:00 – 19:00 2 shifts: 07:00 – 16:00 10:00 – 19:00 2 rotational days offFuture schedule (to be confirmed): 24/7 rotational shifts (Monday to Sunday) 2 rotational days offRole OverviewYou will support customers and advertisers within a global digital platform, ensuring high-quality service and contributing to performance optimization in a dynamic, data-driven environment.Key Responsibilities Provide customer support via phone, email, and digital channels Assist clients with platform-related inquiries and campaign performance Analyze and monitor KPIs to improve customer outcomes Support digital marketing campaigns and performance optimization Ensure a high level of customer satisfaction Follow internal procedures and quality standardsRequirements Italian (C1/C2) – mandatory English (B2+) – required Degree in Marketing or related field Experience in Digital Marketing Experience in paid campaign management (mandatory) Strong understanding of KPIs and Marketing Analytics Previous experience in a Contact Centre / AdTech environment Familiarity with social media platforms and digital advertising Strong customer service mindset Ability to work independently and in a teamCompensation & Benefits Base salary:competitive Complexity bonus: €50 x11 months Meal allowance: €7.63 per working day Health insurance from day 1 Titolo di studio minimo: Comune e/o quartiere: Milano Link annuncio: https://www.lavoratorio.it/annuncio-lavoro/italian-content-moderator-milano/21027739.html