Experteer OverviewIn this role you will support and maintain LIST services as part of the Service Management Team in Pisa or Milan.
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You will help ensure operability and adherence to service levels while contributing to deployment, monitoring, and security activities.
You’ll work with cross-functional teams to translate requirements into practical installations and document technical details.
A strong focus on incident reduction, problem solving, and customer inquiries will drive improvements and stability.Retribuzione / BenefitsProvide technical support/delivery capability for LIST servicesTroubleshoot technical issues to shorten incident recovery timeCollaborate on releases and deployment of servicesMonitor LIST solutions and alert on issuesAnalyze and design complex solutions and translate requirements into installationsHandle customer inquiries as neededParticipate in IT security and cybersecurity activities (recovery programs, system analysis, issue identification)Assist in producing technical documentationResponsabilitàBachelor's or Master's degree in a computer-related field preferred or equivalent2/3 years' experience in xlwpduy a similar roleGood knowledge of Linux and shell scriptingProfessional knowledge of high-level protocols and IT communication systemsClient-focused attitudeStrong analytical and problem-solving skillsAbility to prioritize and manage workload effectivelyExcellent written and oral communication skills in English and ItalianEU Work PermitLocation: Italy (Pisa or Milan)
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