Addetto/a Gestione Customer Care – tecno-system
This role is part of an e‑commerce company offering pre‑ and post‑purchase customer support. Compensation will be based on your skills and experience.
Base pay range
Actual pay will be determined by skills and experience.
Responsibilities
* Respond to and resolve consumer inquiries regarding pre‑purchase issues in a professional manner.
* Provide basic troubleshooting, product usage information, care instructions, and handle complaints.
* Identify potential upsell opportunities.
Qualifications
* Previous experience in customer support or contact center, preferably involving chat platforms.
* Strong communication skills.
* Computer literacy and ability to quickly learn new applications.
Offer
* Fixed‑term contract.
* Full‑time.
* Meal vouchers.
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Other
Industries
* Advertising Services
Referral program: Referrals increase your chances of interviewing at tecno-system by 2x.
Location: Lodi, Lombardy, Italy.
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