Dolce & Gabbana, a leader in the luxury fashion industry, has an exceptional opportunity available in its newly in-house Beauty Division within EMEA Education Department. About the job The Training & Education Manager EMEA is responsible for designing, implementing, and managing comprehensive training programs across the EMEA region. The role ensures that frontline teams have the skills, product knowledge and behaviors required to deliver exceptional customer experience, elevate brand sophistication, and support business growth. The manager collaborates closely with global and regional stakeholders, ensuring alignment with the brand’s strategy and training objectives. Key Responsibilities 1. Training Strategy & Execution Ensure full execution of the regional training strategy across the EMEA perimeter. Design structured training and development programs (both in presence and remote) tailored to clusters, countries, or assortment. Facilitate and adapt global training modules to regional needs in collaboration with Global Education and EMEA teams. Organize and execute large-scale training events such as annual seminars-ETM Assess training needs to identify performance gaps and required upskilling. Coordination of local trainers in the implementation of the training strategy in each country. 2. Coaching & Field Support Develop Beauty Consultants' or store teams’ skills through ongoing on‑floor coaching and follow‑ups. Support development of customer-centric behaviors and selling skills. Provide qualitative feedback to regional and global training teams on learning impact. 3. Customer Experience & Service Excellence Ensure delivery of a premium, brand‑aligned customer experience. Implement tailored services, consultations, and in-store initiatives to elevate the client journey. <