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Client:
Jinko ESS Europe
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
8619319267885580288337165
Job Views:
2
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Do you want to work in a company that is a leader in the renewable energy market? This position might be perfect for you! Join an incredible team at the top manufacturer!
Position: Field Application Engineer/After-sales Engineer
Role: The engineer provides onsite technical support and remote assistance to customers or third-party service partners to resolve issues with BESS devices. The role involves coordination with the EU team and HQ to deliver efficient and satisfactory service across the EU.
Key Responsibilities:
* Manage and perform technical supervision and physical work during field activities, including commissioning, maintenance, and troubleshooting.
* Focus on minimizing downtime and resolving after-sales cases efficiently by maintaining good relationships with customers and sharing relevant information with the team.
* Supervise product performance, analyze operational data in collaboration with the monitoring team, and work closely with HQ and the EU Technical Team.
* Identify and implement technical solutions in collaboration with HQ for swift resolution of issues.
Additional Activities:
* Participate as a technician in commissioning, troubleshooting, and routine maintenance on-site.
* Assist help desk with phone support and ticket management.
Skill Requirements:
* Electrical certification compliant with local laws.
* Basic electrical tools operation skills, such as multimeter and torque wrench.
* Ability to read electrical diagrams and relevant technical background.
* At least 2 years of onsite experience with BESS commissioning, electrical device installation, wiring, and commissioning.
* Proficiency in English (Listening, Speaking, Reading, Writing) and ability to produce formal manuals in English.
Additional Responsibilities:
* Identify risk mitigation strategies and ensure compliance with HSE requirements under the guidance of the HSE Manager.
* Manage spare parts, including finalizing lists, managing obsolescence, and coordinating with the EU/HQ technical team on compatibility.
* Ensure local teams and service partners have necessary resources and spare parts for operations.
* Manage inventory, including receipt, consumption, delivery, and planning of spare parts.
* Coordinate with technical and training teams to align field operations with service quality standards.
* Collaborate with local service teams and liaise with EU/HQ technical teams for technical compatibility, replacements, and problem resolution.
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