PLocation: IT-ROME /ppPosted Date: 2/9/2024 6:15 AM (posted 1 year ago) /ph3Overview /h3pThis individual will direct retail operations while ensuring that the business maximizes its potential. They will be responsible for the financial results of the department as well as the development and retention of human capital. /ph3Responsibilities /h3ulliProvide a positive employee life cycle for all staff members during their tenure with Hard Rock. /liliEnsure an authentic guest experience by maintaining an inviting retail environment, proper inventory, and excellent service. /liliOperate a financially profitable retail business. /liliGrow the business through innovative sales and marketing strategies. /liliCoordinate operations between departments. /liliCoach and document employee performance to maintain high standards. /liliPresent a professional image to employees, guests, clients, owners, and investors. /liliSupport guest satisfaction at client functions and events, promoting future business. /liliIncrease market share by promoting the company and participating in local events. /liliBuild positive relationships within the business and social community. /liliWork as a team to exceed guest expectations. /liliMaintain low staff turnover and high morale. /liliOperate ethically to protect Hard Rock's image. /liliUtilize programs aimed at environmental sustainability. /li /ulpThis job description reflects the essential functions; additional tasks may be assigned. /ph3Qualifications /h3pstrongExperience, Education, and Certifications /strong /pulliProven managerial success in a fast-paced environment, with the ability to advance the business financially while focusing on human capital. /liliAbility to make high-quality and complex decisions. /liliRelevant educational qualifications are required. /li /ulh3Skills /h3ulliStrong leadership qualities and technical skills to drive success. /liliAdherence to health, safety, and food safety regulations. /liliExcellent communication, listening, speaking, reading, and writing skills. /liliAbility to understand and use technical language effectively. /liliProficiency in presenting information to individuals and groups. /liliFluency in English is required; multilingual abilities are a plus. /li /ulh3Physical Demands /h3ulliManagers should be able to perform job functions with reasonable accommodations. /li /ul #J-18808-Ljbffr