Role:Willing to develop your career in IT support?Interested in a truly international environment?Happy to join a friendly and lavoro da remoto environment?Ready to attend trainings and to get certifications?Join Hemmersbach as a Field IT Technician to provide onsite enduser support to multiple customers in the area of Milan.You will:Device installations: assist the clients in installation of the software and initial setting up of the systemsTroubleshooting: identify, diagnose, and resolve issues in computer hardware and software in systems such as Laptops, Desktops, Printers, Mobile devices, Tablets etc.User support: provide support on applications and systemsAccount Management: management of user accounts/permissionsConnectivity issues: basic network support.Location: Milan area (availability to travel in the area is required - driving license needed)Employment contract: 1-year fixed-term (with possibility of switch into a permanent)Requirements:Minimum 2-3 years previous experience in the delivery of IT support services, ideally within the fieldConfidence in addressing break/fix issues – Typically supporting PCs / LaptopDiagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM)Experience in OS, Apps and H/W installation and troubleshooting depending on project productsFamiliarity with ticketing systemGood English and fluent ItalianAvailability to travel in the area of MilanDriving licenceBenefits:Buddy programInternal career development programInternational job opportunitiesOnboarding programStaff discountsTicket Restaurant (Edenred, Sodexo, UP)/ MealBe part of Us: