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Job Description
Stevanato Group is one of the world's largest providers of integrated containment and delivery solutions for the biopharmaceutical industry. The person we are looking for will be inserted into the Customer Service team as a Customer Service Specialist at our Global Headquarter in Piombino Dese, PD, Italy. The candidate will initially focus on our English‑speaking clients, with the opportunity to follow others based on his/her linguistic skills.
Responsibilities
Elaborates sales order fulfilment management, tracks and monitors the related documents, commercial offers and contracts
Manages the operative process of the sales orders
Manages and supports customer relationships from the Headquarters (contracts, reports Meeting minutes, meeting follow‑ups etc.)
Helps in organizing visits / audits at the Headquarters
Supports the management of the sales forecast for his/her assigned area
Works with Account Managers to guarantee customer satisfaction
Qualifications
Education: BA Degree in Modern Languages, Foreign Trading, Economics as preferred
Experience: 1/2 years of experience in a similar role
Languages: Fluency in English is required; German or French is considered a plus
Experience using Microsoft Office suite
Additional Skills
Attention to detail
Good negotiation skills
Team work
Precision
Customer centric attitude
About Us
We are a dynamic organization with great customers and a culture where people are valued and empowered to deliver amazing results. We are also growing and looking to hire talented and passionate individuals to join our team!
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Other
Industries
Pharmaceutical Manufacturing
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