La posizione è aperta all’interno del team di Leonardo.**Job Description:**Product Recovery & Improvement (PR&I) is committed to pursue and implement improvement to the original design taking into consideration the feedback coming from in-service experience, with the aim to enhance products reliability and Customer satisfaction.The request is for one additional member for the PR&I Team. It would be desirable, but not binding, a person having already competencies in a D&D department. Some experience with Maintenance disciplines and with fleets customers' needs would be a valuable skill. In a role of Analyst he/she will be in charge of:* [ 1 ] managing both as primary driver or in support to Technical Disciplines the analysis, the investigation, the proposal and the deployment of solutions to fix in-service failures and lacks of performance* [ 2 ] preparation of technical reports in support of the investigation and analyses tasks (preferred language is English)* [ 3 ] preparation of technical reports in support of Maintenance documentation tasks, being partner of Customer Support teams in ensuring the correct implementation into the Maintenance documentation* [ 4 ] proof reader of documentation submitted by third parties for evaluation**Qualifications**Master degree in Mechanical or Aerospace Engineering.**Level of experience**At least 5 years of experience in Engineering (Technical Disciplines and/or CPE Office and/or Sustaining Engineering) and/or Production (FAL and/or Manufacturing Engineering) and/or Customer Support (Product Support Engineering).**Technical skills*** knowledge of helicopter general architecture and systems integration (basic and customized helicopter)* knowledge of technical configuration, technical documents management and design/certification process* knowledge of EO/EBOM/3Dmodels/2Ddrawings (part/assembly/installation) management and development process* knowledge of materials, protective/thermal treatments, manufacturing processes and aerospace standards* mature/good experience in inspection of components new and from service* mature/good experience with the mechanical shops, maintenance and production* knowledge of Configuration Management process (preferred)* knowledge of Product Recovery and Improvement process (preferred)* knowledge of Occurrence Reporting and/or Warranty Claim management process (preferred)**Languages**English language knowledge is requested.**IT skills*** Basic knowledge of design and configuration tools (Catia V4-V5/VPM/Enovia/MyDBT)* Microsoft Office Suite* SAP* Microsoft Power BI (preferred)**Soft skills*** planning and organization* problem solving* good interpersonal/communication skills (multiple interfaces management)* high attitude for team working, considering the necessary interaction with Customer Support people, with customers through LHD technical representatives, with production people, with maintenance people, with the Technical Disciplines* high proactivity and constructive spirit of initiative* ability to work multiple projects and multi-tasking approach are required* sensitivity to customers’ complains and needs* strong will to learn and motivation to work**Seniority:****Primary Location:**IT - Varese - Cascina Costa**Additional Locations:****Contract Type:**Permanent**Hybrid Working:**