Duties Serves as the primary technical expert performing gaming machine maintenance and customer support functions at base level. Works under the supervision of the Regional Gaming Program Manager. Duties involve troubleshooting gaming devices/kiosks/software, repairing and installing gaming machine hardware and software. Maintain gaming operations to include; gaming functionality, computer hardware/software, peripherals and services. Operates proprietary applications which include gaming accounting software, coin-less software, and other commercial software products for the Windows operating system. Serves as a principle resource for gaming operations day to day maintenance and technology functions. Maintains accurate and up to date records of events, malfunctions, repairs to all gaming related devices/kiosks, hardware/software, and updates that relate to gaming machines and system performance and functionality. Maintains small inventory of required parts and supplies needed to perform tasks. Provides technical assistance/training to users. Develops and sustains effective and cohesive working relationship with team members. Performs other related duties as assigned. If interested in this position please preview the online application: Requirements Conditions of Employment This position requires the incumbent to complete a background investigation with favorable results. This position requires the incumbent to possess or maintain a valid state Driver's License to operate vehicles. This position is subject to a pre-employment drug screen and random testing thereafter. This position requires the completion of a pre-employment physical examination. Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/06/2025 The Area of Consideration for this vacancy announcement is US Citizens or NATO country citizens with a valid US permanent resident card and Social Security Number.In accordance with the Status of Forces agreement between Italy and the US, you must be at Aviano AB on orders and be a US citizen or citizen of a NATO country with a US permanent resident card. Italian citizens may not apply for US NAF positions; however, may be eligible for local national positions on base. Must be able to provide documentation proving residence status overseas. Legal US residents must possess a social security number and be citizens of a NATO country. The 31ST Force Support Squadron is not currently providing logistical support. Applicants must provide proper documentation indicating they are already a supported member of Aviano AB. Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience Experience demonstrating; knowledge of electronic equipment's functions, operations, interrelationships of components of a system; and capabilities of gaming machine functionality; skill in installing, testing, troubleshooting, developing/making minor modifications to parts of a system on the basis of detailed specifications provided; ability to plan and execute a sequence of actions required to accomplish assignments(s) where internal and/or external coordination is necessary. Highly desirable candidate will possess technical expertise of gaming machines and Information Technology methodologies for application software and maintenance. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify. Additional information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation. All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit. Probationary period may be required. Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible. Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement. Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest. LQA is not authorized. Post Allowance is authorized for Regular Full Time employment category. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. J-18808-Ljbffr