Experteer OverviewIn this role you help ensure product and system compliance, supporting the local unit with effective controls and quality processes.
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You work with cross‑functional teams to verify customer and regulatory requirements are met while maintaining safe, cost‑efficient operations.
You will apply standards, test methods, and life‑cycle validation to release compliant products, software, and services.
You will drive customer‑focused quality improvements, audits, and data‑driven actions that reduce risk and enhance performance.
This is a hands‑on position in a global company that values collaboration, continuous improvement, and real‑world impact.Retribuzione / BenefitsAssist implementing internal controls to ensure processes meet customer and stakeholder requirementsRepresent Voice of the Customer in local teams and coach staff on risk‑based decision makingSupport use of ABB systems for product data and analysis and ensure life‑cycle alignment with customer expectations (APQP)Lead or guide application of local Quality Management System and process management improvementsPerform quality audits and analyze data to identify risks, nonconformances, and corrective actionsSupport Customer Claims resolution, root‑cause analysis, and monitoring of customer KPIsAssist in ensuring compliance of products, software, and services before releaseCollaborate with cross‑functional teams to mitigate risks and validate processes and controlsResponsabilitàEngineering degree or diploma in Mechanical, Electrical, or Management (explicit in description)Experience in similar roles with customer contactKnowledge of electrical diagrams and technical drawings (2D‑3D)Knowledge of failure analysis methodologies (DMAIC, 8D, Ishikawa)Familiarity xjrgpwk with SAP, Excel, PowerPoint, and Power BISix‑sigma yellow/green belt is a plusAvailability for short assignments in Italy or abroadStrong interpersonal, teamwork, and leadership skillsFluent in English (medium level) and good ItalianExperience in problem solving and cross‑functional managementRequisiti fondamentaliCompetitive compensation with performance bonusesCorporate welfare and well‑being supportCareer development and internal mobilityHybrid work options and flexible hoursEmployee support services (psychological and wellness)Parental leave with DEI focus
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