PRandstad Italia is seeking a bD2C Logistics Operations Specialist /b for a leading multinational in the consumer electronics industry (Mobile Experience sector) based in bMilan /b. /ppbr/ppbThe Role /b /ppYou will oversee D2C logistics operations, monitoring 3PL providers daily to ensure business targets and service excellence. /ppbr/ppbKey Responsibilities /b /pullibSystem Monitoring: /b Manage daily data flows between TMS/WMS to ensure seamless order processing. /lilibTicketing Support: /b Handle daily customer service claims and coordinate with Logistics Service Providers (LSPs) for resolution. /lilibReporting: /b Analyze order portfolios and partner performance using advanced Excel. /lilibPartner Management: /b Participate in weekly/monthly business reviews (MBR) to identify improvements. /lilibOperations Projects: /b Support peak season/product launches and contribute to new business development projects. /li /ulpbr/ppbRequirements /b /pullibEducation: /b Bachelor’s or Master’s Degree. /lilibExperience: /b Minimum 2 years in similar roles, with a focus on Customer Care. /lilibTechnical Skills: /b Advanced proficiency in bExcel /b, PowerPoint, and Word. /lilibLanguages: /b Fluent in bEnglish /bandb Italian. /b /lilibSoft Skills: /b Analytical mindset, problem-solving, and strong communication skills for vendor negotiation. /li /ulpbr/ppbOffer Contract /b /pullibContract: /b 1-year fixed-term contract with the explicit goal of permanent stabilization. /lilibSalary: /b €30,000 – €34,000 (commensurate with experience). /lilibEnvironment: /b A dynamic, international, and tech-driven workplace at the forefront of e-commerce. /li /ul