Your Mission, Should You Choose to Accept It
You are here to raise the bar on how food and drink is experienced across The Social Hub in the Netherlands. As our Food & Beverage Hospitality Trainer, you turn great service into a daily habit, not a one-off moment. You work side by side with teams on the floor, coaching, guiding and inspiring them to bring our standards to life. This role lives where training meets real operations, not behind a desk. You spot what could be better, turn it into hands-on learning, and watch it click. You are trusted, visible and deeply involved. If you love teaching by doing and believe hospitality should feel human, this one’s for you.
In Case You Don’t Know Who We Are
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You’ll Do
* Deliver engaging in-person training sessions, both in the classroom and on the floor
* Coach teams live during service and turn daily moments into learning opportunities
* Spot skill gaps by reviewing performance, guest feedback and audits with local leaders
* Support food and beverage teams with supplier trainings and product knowledge sessions
* Follow up with refreshers, coaching moments and on-the-job observations
* Act as a role model for service excellence and hospitable behaviour
* Share insights and progress with the Senior Hospitality Manager
* Support teams when new tools, systems or ways of working are introduced
What You’ll Have
* You have a strong background in food and beverage operations and hospitality training
* You bring at least 5 years of industry experience, including leadership exposure
* You feel confident training and coaching teams in live operational settings
* You communicate clearly and connect easily with different cultures and personalities
* You understand service standards, guest experience and the flow of operations
* You are comfortable using digital tools like POS systems and learning platforms
* You are happy to travel up to 25% of the time
What We Offer
* The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future
* The chance to learn and grow in your role with the potential for future growth
* Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
* A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion, or culture. Your authenticity keeps our team diverse. Come as you are.
Why The Social Hub?
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