Ph3JOB PURPOSE /h3pSearching for a dynamic, motivated, well organized Program Manager to support the Training team in planning, organizing, implementing and measuring Online Training Projects for companies with global retail network and build and maintain strong, long-lasting customer relationships /ph3RESPONSIBILITIES /h3ulliManage projects, timelines and deliverables /liliManage content calendar, content creation and translations for micro learning training program /liliMaintain deliverables/activity overall planning calendar /liliAnalyze data and Training KPI through dedicated dashboards /liliManage users engagement activities /liliLiase with IT team for development of tools and resources on Monday /liliInterface with IT for Platform management from course creation and participant enrollment to completion reports /liliUnderstand customers' needs and provide them with specific products and services /liliCollect and analyze data and make it usable by the customers, so as to help them choose /liliDemonstrate in-depth knowledge of company products and services /liliPromptly resolve any customer problems /li /ulh3KNOWLEDGE AND SKILLS /h3ulliDetail oriented with strong project management/organization skills and ability to manage simultaneous projects, maintain timelines, track deliverables, /liliAbility to work under pressure on tight deadlines while delivering excellence /liliFlexible and adaptable to shifting priorities /liliProblem Solving /liliStrong analytical mindset /liliExcellent communication and interpersonal skills /liliTeam Player /liliCreativity and curiosity around innovative methods – startup mentality /liliSelf-starter /liliResult-oriented /liliDigital Mindset /liliFluent English /liliSkills: Excellent XL, PPT. Knowledge of Monday, Skillato and PowerBI a plus /li /ulh3NICE TO HAVE /h3ulliPassion for cars /liliInterest in automotive business (distribution, renting and financing, warranty, used cas business,...) /li /ul /p #J-18808-Ljbffr