It's more than a job In this IT role, you will manage, develop, and support the technology infrastructure that powers KuehneNagel's global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at KuehneNagel contributes to more than we imagine. ? We are seeking an IT Support Specialist to join the National IT team at KuehneNagel. In this role, you will be instrumental in maintaining and improving our IT infrastructure, supporting daily operations, and ensuring consistent service standards across all Italian sites. Responsibilities include providing user support, monitoring systems, maintaining hardware, and driving improvement initiatives. How you create impact Set up and maintain devices such as PCs, printers, RF terminals and workstations, while performing routine server maintenance. Provide operational and post-implementation support for IT infrastructure, ensuring smooth performance and timely issue resolution. Monitor servers and network components to maintain system stability. Verify daily backup procedures to safeguard data integrity and business continuity. Cooperate with Help Desk Support to resolve escalated issues across sites in Italy, offering user assistance both onsite and remotely. Contribute to small-scale network implementations and configuration of devices to support operations. Ensure IT security by monitoring vulnerabilities, reporting risks, and supporting compliance with corporate standards. What we would like you to bring A technical diploma in IT or a related field. At least 2 years of experience in a similar IT support role, preferably in the logistics sector. Fluency in English and Italian. Familiarity with Office 365 and latest versions of Windows Server. A problem-solving and collaborative mindset. Availability to work in shifts and short business travels. What's in it for you By joining the KuehneNagel team, you will have the opportunity to work in a safe and stable environment, with a strong focus on physical and mental well-being. We offer professional growth and development opportunities, including at an international level. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At KuehneNagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Kuehne Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.