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Operations manager

Varese
Theartgorgeous
Operations manager
Pubblicato il Pubblicato 19h fa
Descrizione

PEstablished in 1744, Sotheby’s is the world’s premier destination for art and luxury. Sotheby’s promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Design, as well as collectible cars and real estate. Sotheby’s believes in the transformative power of art and culture and is committed to making our industries more inclusive, sustainable and collaborative. /ppbTHE ROLE /b /ppThe head of Logistics Milan will oversee the art handling, warehousing, gallery logistics and inventory management of the Milan operation. Along with oversight for the security, Health and Safety, and facilities for the office. The role entails compliance with Work rules, Fire, Health and Safety legislation, conformity to Sotheby’s Client Experience Standards and Operational Policies. Reporting to the Global Head of Logistics and Fulfilment, this role will work closely with all functions within Operations and across the business to ensure that all pre and post auction logistics for the safe handling of artwork are fulfilled. /ppRESPONSIBILITIES /ppbLogistics /b /pulliUpdate and monitor all inbound and outbound tracking ensuring that we are operating within the designated KPIs. /liliUpdate and monitor all issue tracking for inbound and outbound items, escalating issues in a timely manner and supporting any issue resolution. /liliCoordinate the movement of property between the office and warehouse ensuring any movement of property is scheduled and recorded in SAP. /liliCoordinate the movement of property between the office and / or warehouse to third party foundations (for authentication, restoration etc.) in collaboration with the shipping coordinators. /liliSchedule photography at both sites in coordination with third party contractors and the specialist departments to ensure deadlines are met for all sales. /liliProvide art handling assistance where required to the third-party photographer ensuring all property is presented to them ready to shoot. /li /ulpbGallery Manager /b /pulliCoordinate the set up and breakdown of all sale exhibitions, sales, travelling exhibitions and special events, scheduling where necessary third-party support. /liliLiaise directly with the IT department regarding all live auction requirements. /liliEnsure all exhibitions and events are fully staffed, recruiting where necessary temporary resources. /li /ulpbInventory Management /b /ppThis role also includes ensuring that Sotheby’s inventory is 100% accurate at all times and that all items are safely and securely stored. /pulliCoordinate the Biannual physical reconciliation for the Milan office, warehouse, and offsite storage locations, including the remediation and continued improvements to inventory processes. /liliResolve all outstanding inventory exceptions within the required timeframe. /liliCoordinate all inventory projects for Italy and provide wider European support for inventory projects. /li /ulpbSecurity : /b /ppEnsure the security and safety of Sotheby’s staff, assets, visitors, and client’s property. /pulliOn–call (H24) in case of Alarm for Milan and Rome Offices (Until Oct 1st 2024) and Milan external WH. /liliManagement of security guard contract and booking of security guards for exhibitions and escorts. /liliManagement of security company for intruder alarm, access control and CCTV systems including maintenance response and servicing twice a year. /liliMaintain access control system including ensuring all leavers' access is removed, Sotheby’s staff visiting from other locations are provided with temporary passes and alarm codes maintained etc. /liliPhysical escort with colleagues for particular goods (high values – delicate items). /liliHand carries of goods from Sotheby’s to Export licenses Office for inspections. /liliMaintain the Office Safety Security Procedures for all locations and ensure all procedures are adhered to. /liliReport any Security or Safety concerns or changes to the security threat level to the London Risk Management department. /liliManage the daily unlock and lock up of the premises and support business requirements for late closing. /liliSupport security and risk management planning for all offsite exhibitions. Liaise with London Risk Management department when necessary. /liliProvision of Emergency Response (evacuation, security incident, flooding etc) planning, including training for staff. /liliNotify London Risk Management of any damage to client property and support the claim management process. /liliWork closely with the jewellery department to ensure adherence to security procedures and support their safety. /li /ulpbHealth Safety /b /ppSupport the provision of a safe working environment for all staff and safe exhibition space for all visitors. /pulliCoordinate with consultants for HS – Company Doctor (Maria-Pia Balestrini coordinates this). /liliOrganization of employees training for HS – including induction training for all new staff. /liliReport all accidents, incidents and near misses to the Health Safety Manager, Europe. /liliPlan and carry out Fire Drills for each location, a minimum of once per annum. /liliEnsure adequate First Aid training is completed and First Aid equipment stocked and maintained. /liliCarry out regular audits to ensure Fire routes are clear and signed, Fire equipment is maintained, and occupancy numbers managed. /liliManage Fire alarm and equipment maintenance contractors. /liliMaintain Fire Log for all premises. /li /ulpbProperty Management / Facilities Management /b /pulliProperty Management – Awareness of lease requirements, liaise with Landlord as necessary. /liliProactive management of various third-party contracts and providers of outsourced services, recommending service provider corrective action where needed (includes telephone / IT systems, alarms, HVAC, electrical, cleaners, fabric maintenance). /liliEnsure that the premises, plant, machinery, and work activities are maintained and operate in compliance with legislation and safe working practice. /liliKey point of liaison for all contractors and key business stakeholders, as well as a point of escalation for any issues. /liliLiaison with IT to provide the offices with software, purchase, and maintenance of hardware, copy machines, printers, faxes, and supplier relationships. /liliPurchase of stationery and other business operational goods. /li /ulpbIDEAL EXPERIENCE COMPETENCIES /b /pulliExceptional knowledge of handling, movement, packing and storage of fine art. /liliExcellent interpersonal skill, diplomacy, and the ability to communicate at all levels. /liliPossessing a proactive disposition to set priorities and meet deadlines. /liliDiscernible problem-solving skills and an aptitude to excel in client-focused and deadline-driven environment. /liliSelf-motivated with outstanding organizational skills and general computer literacy. /liliOutstanding negotiator with a high level of attention to detail. /liliWorking knowledge of operational policies and legislations surrounding the movement of art. /li /ulpJ-18808-Ljbffr /p #J-18808-Ljbffr

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