Job Opportunity: Contact Center Employee at Adecco Italia S.p.a
Adecco Italia S.p.a is seeking contact center employees in the debt recovery sector.
Main Activities:
1. Manage inbound calls.
2. Contact clients needing assistance with overdue invoices.
3. Provide consultancy to verify reasons for non-payment with clients to prevent service suspension and recurring administrative issues.
Training:
Selected candidates will participate in a pre-employment training course starting on May 5th, lasting one week.
Requirements:
* Middle school diploma.
* Good communication skills and a commercial attitude.
* Propensity for telephone contact.
* Strong motivation and results-oriented approach.
* Previous customer service experience.
* Active listening skills.
* Time management.
* Empathy.
* Excellent computer skills and familiarity with IT systems.
Offer:
Fixed-term contract with the company, part-time 30 hours/week over 5 days. Work hours are on shifts from Monday to Saturday, 9:00 AM to 9:00 PM.
Contract according to CCNL Telecomunicazioni, Level II.
Work Location:
Via della Nocetta, 00164 Rome.
Additional Information:
* Start date: 05/05/2025.
* Category: Call Center / Customer Care.
* City: Rome.
* Availability: Shift work without night shifts.
Candidates are invited to read the privacy policy in compliance with D.lgs. 198/2006, D.lgs 215/2003, and D.lgs 216/2003, available on the application form page. Be cautious of false ads; visit our phishing awareness page on adecco.it for tips.
Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).
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