PLocation, Type, Skill, Responsibilities More /ppbIT Support Specialist /b /ppuType : /u Full Time /ppbSkills Description /b /ppBCIC Swiss GmBH | Best Connect International Company is seeking a full-time on-site IT Support Specialist in Italy. /ppbResponsibilities /b /pulliProvide first and second level contact and problem resolution for customer issues. /liliCollaborate with third-party vendors to resolve complex AV issues as needed. /liliCommunicate promptly on issue status and resolutions. /liliMaintain ticket updates for all reported incidents. /liliInstall, upgrade, support, and troubleshoot Windows OS (XP, 7, 8.1, 10) and Microsoft Office 2010; support Cisco Jabber and other authorized desktop applications. /liliPossess basic knowledge of Mac OS to support Apple PC users. /liliInstall, upgrade, support, and troubleshoot printers and computer hardware. /liliPerform general preventive maintenance on computers, laptops, and printers. /liliConduct remedial repairs on desktops, laptops, printers, and peripherals. /liliUse diagnostic tools to troubleshoot network connectivity and hardware/software issues. /liliHave broad IT experience with a basic understanding of networks, servers, AV, smart devices, and telecoms. /liliThis role requires flexibility and teamwork in a project-based environment. Perform other duties as assigned. /li /ulpbRequirements /b /pulliMust hold a valid work permit. /liliExtensive knowledge of IT and computers. /liliSeveral years of relevant experience preferred. /li /ulpIf you meet the above criteria, please send your English CV with the position mentioned in the subject line and include a WhatsApp number as soon as possible. /ppuApply here : /u Salary : Negotiable /ppApply Now! /ppJ-18808-Ljbffr /p #J-18808-Ljbffr