About Us: Palazzo Margherita is a restored 19th-century luxury retreat in Bernalda, Basilicata region, offering guests an unforgettable and authentic experience. We pride ourselves on personalized service and a warm, family-like atmosphere. Role Overview: We seek an enthusiastic Receptionist to be the welcoming face of Palazzo Margherita. You will ensure guests feel at home, manage front desk operations, and provide exceptional service. Responsibilities: - Greet guests warmly and handle check-ins/outs. - Respond to mail and phone inquiries, assist guests’ needs, and offer local recommendations. - Manage reservations, phone calls, and payments efficiently. - Concierge activities: organizing transfers, restaurant bookings, arranging tour packages throughout the area. Qualifications: - Warm demeanor, with a strong propensity to hospitality. Well-groomed and tidy. Flexible, problem solving and detail-oriented. - Fluency in Italian and English; other languages are a plus. - Prior experience of at least 2 years in luxury hospitality is preferable, however not mandatory - Familiar with PMS, booking engine, channel manager, OTAs and other integrated IT systems. Use of MS Office (Word, Excel) is a plus. Why Join Us? - Supportive, close-knit team. - Boutique hotel with international guests; - Job contract and salary in line with expertise level. How to Apply: Send your CV and a brief cover letter introducing yourself Be part of a team where guests arrive as visitors and leave as friends. Join us at Palazzo Margherita! Pay: €1,450.00 - €1,550.00 per month Education: - High school or equivalent (required) Experience: - hospitality: 1 year (preferred) Language: - Italian (required) - English (required) Work Location: In person Application Deadline: 10/03/2025