The position:
As referent for the Italy and Spain SOP activity, you will be a key player in the roll-out of our sales & orders activities. In an international and dynamic environment, you will be responsible for ensuring efficiency and compliance of sales administration.
In this context, your main responsibilities will be:
* Actively execute order entry, intercompany purchase ordering, invoice generation, import and export credit collection, using the existing company ERP system
* Collaborate with the centralised SOP shared service organization, to ensure alignment with standard operating procedures
* Manage the reporting of sales and orders and KPI's
* Supervise of monthly and quarterly closings in collaboration with the Finance department
* Handle order-related questions/concerns/escalation/order changes
* Ensure proactive actions and full support on credit collection activities
* Help sales team to ensure the booking when needed
* Develop positive working relationships with all team members
* Handle issues in the best interest of the customer and company
* Suggest and drive processes improvements, leveraging AI to optimise workflows, reduce manual effort, and enhance overall productivity
Your profile:
* Significant experience in SOP position with export administration
* Ability to organize your activities in accordance with business priorities
* Ability to work in a fast-paced environment with deadlines
* Attention to details and accuracy
* Comfortable working in a matrix environment with numerous stakeholders and interactions
* Strong customer service orientation
* Knowledge of ERP systems (preferably Navision) and Microsoft office applications
* Fluent in Italian and English (written and spoken)