Who are we?
Nusr-Et is a culinary empire renowned for its exquisite flavors and theatrical presentation. With 27 international restaurants in cities like New York, London, Dubai, Istanbul, and Miami, we create unforgettable dining experiences that celebrate taste and texture.
We are committed to excellence and are seeking a talented and dynamic Restaurant General Manager for our Milan location. This role is ideal for a high-performing professional passionate about quality and organizational growth. The successful candidate will oversee food, service, health & safety standards, ensure legal compliance, and drive the restaurant's profitable performance by effectively utilizing staff and resources.
If you are interested, please read the job description below and apply now.
What do we look for?
* Bachelor’s degree in relevant fields
* Minimum 15 years of experience in restaurant management, preferably in fast-paced environments such as hospitality or food & beverage services
* Proven expertise in managing high-performing hospitality venues
* Excellent leadership and decision-making skills, with a focus on team development
* Strategic operational approach with strong financial management and business development skills
* Outstanding communication skills to build relationships with guests, suppliers, and staff
* Passion for food, beverages, and hospitality, with a focus on quality and precision
* Strong multitasking and time-management abilities
* Fluency in Italian and English
What will you work on?
* Maintain high standards of service, from food presentation to guest interaction
* Oversee daily operations to ensure smooth service and exceptional guest experiences
* Lead by example on the floor, demonstrating a strong presence in service and operations
* Manage budgets, control costs, and optimize profitability
* Ensure legal compliance and stay informed of relevant laws and regulations
* Drive recruitment, training, and performance management to develop a skilled team
* Foster a culture of excellence, teamwork, and continuous improvement within FOH and BOH teams
* Collaborate with marketing to increase footfall, revenue, and brand awareness
* Monitor guest satisfaction to ensure high-quality customer experiences
* Maintain high standards of quality control, hygiene, and health & safety
* Manage stock levels, supplier relationships, and inventory to minimize waste and ensure efficiency
* Coordinate with suppliers and manage contracts to meet deadlines and deals
* Act as a liaison between the restaurant and senior management, ensuring clear communication and alignment
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