Company Description
Domus Feriae is a pioneer in luxury property management, combining cutting-edge technology and personalized service to unlock the potential of exclusive properties. With a proprietary platform, dynamic pricing, 24/7 concierge services, and sustainable practices, we deliver unmatched value to property owners by maximizing revenue and streamlining operations. With over 5,000 satisfied guests and a proven track record of significant profit increases, Domus Feriae prioritizes excellence, authenticity, and innovative solutions. We aim to redefine the hospitality industry with high standards and unique experiences for both owners and guests.
Role Description
This is a full-time hybrid Segreteria role based in the Greater Rome Metropolitan Area, with flexibility for occasional remote work. The role involves managing administrative tasks, coordinating with internal teams and external partners, maintaining records, handling client communication, scheduling, and contributing to the seamless daily operations of the company. Responsibilities also include providing support for customer inquiries, assisting in event coordination, and ensuring prompt and professional service for both property owners and guests.
Qualifications
- Strong organizational and administrative skills, including filing, scheduling, and document management
- Effective communication skills, both written and verbal, with a client-focused approach
- Proficiency in office software tools such as Microsoft Office Suite and Google Workspace
- Problem-solving skills, attention to detail, and the ability to manage multiple tasks simultaneously
- Fluency in written and spoken Italian and English;
additional languages are a plus
- Familiarity with customer relationship management (CRM) systems and other administrative tools
- Experience in hospitality, property management, or related fields is an advantage
- A professional, positive attitude and the ability to represent the company with integrity
- Flexibility to adapt to a hybrid work environment