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Business Support Advisor
Posting Date: 3 Apr 2025
City: Genova
Location: Genova, IT, 16129
Contract Type: Permanent
Division: Consulting Planning, Monitoring & Business Support
Level of experience:
RINA is currently recruiting for a Business Support Advisor to join its office in Genoa (Italy) within the Consulting Planning, Monitoring & Business Support Division.
Mission
A Business Support Advisor is essential in ensuring smooth operations through efficient management of administrative tasks. From formatting and organizing key documents to managing suppliers’ data and supporting project documentation, this role is important in maintaining seamless business functions and high internal customer satisfaction.
Key Accountabilities
* General Secretariat: formatting and recording proposals, reports, letters, and various documentation
* Documentation Support for Tenders and QOHSE
* Maintenance Tickets: entering tickets for maintenance requests.
* Supplier Qualification Management: sending emails with forms, checking received forms, and forwarding to the corporate service for supplier inclusion.
* Customer Data Management in CRM: entering customer records in the CRM system.
* RDA and ODA Management: entering productive RDAs and releasing ODAs from framework contracts; entering non-productive RDAs.
* Documentation Preparation for Visas: preparing documents for passport visas and document validation at consulates.
* Travel Management: managing travel arrangements for consultants
* Internal Training Courses Management
* CRM Data Cleaning
* Document Control for Project
Education
High School Diploma/GED in Business Administration Finance Management
Qualifications
* Previous experience in business support, customer service, or a related field.
* Excellent organizational skills;
* Attention to detail and precision;
* Excellent interpersonal and communication skills;
* Fluency in Italian and a good level of English are required
* CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction
* EARN TRUST - Take everyone's opinion into account and remain open to diversity
* PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model
* MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions
* PIONEER CHANGE - Actively embrace change and benefit from the new circumstances
* BUILD NETWORK - Forge trust relationships, across departments, and outside the organization
* MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraints
* ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way
* THINK FORWARD - Capitalise on experiences and translate them into action plans for the future
With over 5,800 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project’s technical, environmental and safety - and sometimes also economic and financial - sustainability.
At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind.
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