LePub is part of Publicis Groupe, one of the world’s largest communication groups.
Known for its world-renowned creativity, best in class technology, digital and consulting expertise, Publicis Groupe is the only one in the industry able to best accompany its clients in their digital business transformation journey - anywhere in the world. A Connecting Company, driven by a common purpose, a powerful spirit, shared behaviors, great character and a relentless focus on clients - Power of One.
You can either adapt to change, ignore it or lead it. We believe that this era demands a combination of strategic, creative and digital ideas that help clients to Lead the Change. You can either adapt to it, ignore it, or lead it.
Lead the Change is both our mission and our call to action. It speaks to our entrepreneurial spirit and our roots as an agency. It defines the way we think about brands, ideas and relationships, and it’s alive in our work. Publicis Worldwide is a global creative.
LePub is looking for a Community Manager Intern - curricular internship for its Milan office to support the content team in the day-to-day management of online communities across Instagram and TikTok!
This is a hands-on opportunity for someone passionate about social media, communities, trends, and brand communication, who wants to gain experience in a fast-paced agency environment working on international brands, with a high creative and social-native language.
The role will carry out and learn everything about community management, social listening, publishing coordination, reporting, and real-time interaction management. The role will also learn a lot from contane managers, strategists, analysts and creatives.
Monitor and manage brand communities across social platforms (mainly Instagram and TikTok)
Moderate comments, DMs, and user-generated content following brand tone of voice and escalation guidelines
Assist the team in identifying trends, viral conversations, and relevant cultural moments
Support editorial planning, scheduling and publishing activities
Support social listening and sentiment analysis activities
Collaborate with content, strategy, creative, and account teams on ongoing projects
Escalate sensitive conversations or critical issues to senior team members when necessary
Help maintain consistency in tone of voice and community engagement across platforms.
University agreement required for curricular internship
Currently student in Communication, Marketing, Advertising, or related fields
Fluent in social media, creators, internet culture, and online communities
Excellent written and verbal communication skills
Excellent knowledge of English (written and spoken) and basic copywriting skills
Previous experience managing personal or brand social channels is a plus.
Familiarity with social media management tools (Sprinklr, Meta Business Suite, etc.)
Basic understanding of social media KPIs and analytics.
Opportunity to work on international and culturally relevant brands
Exposure to real-time social media management and content workflows
Mentorship from senior social media and content professionals
Hands-on experience within a leading creative agency
Corporate Wellness: access to online training courses for your physical and mental well-being
We are committed to creating fair and inclusive experiences for all talents.