Dematic is looking for a talented Senior Solution Development Engineer (Sorter Systems) with a specif focus on Crossbelt Sorter technology to be hired with a permanent contract, for its premises in Cernusco Sul Naviglio.
This results-oriented role is key to success of Sorter projects globally, involving close collaboration with multiple stakeholders from understanding customer needs to proving onsite guidance and feedback for continuous improvement.We offer:
What we offer:
* Career Development
* Competitive Compensation and Benefits
* Pay Transparency
* Global Opportunities Learn More Here:
Tasks and Qualifications:
Key Responsibilities
* Manage the service solution portfolio for Circular Sorter systems
* Prepare quotations for modernization, obsolescence and system expansion projects
* Support Customer Service activities and enhancements for sorter solutions
* Develop project execution timelines and budgets, ensuring alignment with internal and external milestones
* Analyze technical customer requirements and develop solution concepts in cooperation with relevant departments.
* Prepare and implement customer workshops and technical presentations
* Support the preparation of technical drawings and proposal documentation
* Define specifications, request quotations, and support cost calculations
* Provide technical support to sales teams and coordinate involved departments (estimating, layout, electrical, SW, purchasing, PM, simulation, installation, etc.)
* Contribute to the development of new service offerings focused on efficiency, sustainability, and customer experience
* Support to the long-term strategy for Customer Service portfolio development
* Ensure compliance with company quality, safety, and process standards
* Collaborate with global teams to standardize processes and promote best practices
Requirements
* University degree in Industrial, Mechanical, Electrical or Automation Engineering with a focus on logistics (or equivalent qualification)
* Minimum 5 years of experience in similar roles within industrial automation or intralogistics
* In-depth knowledge of sorter system (Customer Service, R&D, Engineering, Installation, Commissioning) and maintenance strategies
* Strong communication skills and ability to work effectively across functions and regions
* Teamwork, adaptability, analytical thinking, and problem-solving skills
* Leadership capability and experience coordinating cross-functional teams
* Constructive conflict management, high level of personal responsibility and assertiveness
* Willingness to travel nationally and internationally
* Proficiency in written and spoken English (additional languages are a plus)