From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.Job DescriptionWe are currently seeking a Senior IT Business Analyst to join our dynamic team in Piove di Sacco (PD), Italy. The Senior IT Business Analyst – Operations acts as a key interface between Operations, Supply Chain, Manufacturing, and IT. The role is responsible for translating business requirements into functional and technical specifications, ensuring that enterprise applications supporting operations are effectively designed, integrated, and continuously improved.Act as a trusted partner to Operations stakeholders (Planning, Manufacturing, Logistics, Inventory, Quality) to understand business needs and translate them into IT solutions.Analyze, design, and document end-to-end business processes across:
Demand & Supply PlanningInventory ManagementManufacturing & Shop Floor ExecutionInbound and Outbound LogisticsBasic Quality Management processes
Lead functional analysis activities for ERP-based operations processes, ensuring alignment with business objectives and global standards.Support the design, deployment, and continuous improvement of:
Advanced Planning Systems (APS) and their integration with ERP and downstream systemsWarehouse Management Systems (WMS) and their integration with ERPManufacturing Execution Systems (MES) and their integration with ERP and shop floor equipment
Prepare high-quality functional and technical documentation, including:
Business Requirements Documents (BRD)Functional Specifications (FS)Technical Specifications (TS)Process flows and integration diagrams
Support project delivery activities, including solution validation, testing (SIT/UAT), defect triage, and go-live readiness.Contribute to governance, change management, and continuous improvement initiatives within the operations application landscape.
Minimum 7+ years of experience as an IT Business Analyst in:
Complex multinational organizations orTop-tier consulting / system integration environments
Proven experience supporting large-scale, enterprise operations and supply chain solutions.
Operations & Systems Knowledge
Strong understanding of core operations processes:
Planning, Inventory, ManufacturingInbound & Outbound LogisticsFoundational Quality processes
Solid experience managing operations processes within an ERP environment.Strong knowledge of Advanced Planning Systems (APS) and their integration with ERP and surrounding applications.Shop floor integrationERP and application architecture alignment
Preferred ERP: Oracle EBS (Release 12.9)
Strong analytical and problem-solving skills, with the ability to understand complex business scenarios.Excellent communication skills, capable of engaging effectively with both business and technical stakeholders.Structured and pragmatic approach to work, with attention to detail and quality.Solid project management skills, including planning, prioritization, and risk awareness.Master Degree in Management Engineering, Information Technology or other STEM related degrees.
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