This position is located at Piazza Santa Maria Beltrade 2, Milano, ***** Italy.Role SummaryThe main objective of this role is to oversee the operations, loss prevention, facilities and maintenance, receiving activities and procedures of the store.To support the management team in creating a store environment that fosters creativity and inspires the Urban Outfitters customer.Participate in building community relationships that directly reflect the Urban culture.To uphold the Urban Outfitters "Peers Training Peers" philosophy.Duties & ResponsibilitiesWhat You'll Be DoingPeopleEnsure that all resources are available for the successful recruitment, training and development and coaching of a productive sales team.Adapt to the store's needs by assisting with customer service, cleaning tasks, and store projects.Recognise and develop talented individuals for advancement and growth within the organization.Uphold Company standards and act as a positive role model to others.Leadership & CommunicationModel the way by Inspiring, motivating and encouraging teamwork.Take the lead by training and coaching on operational procedures.Assist senior management in the planning of daily and weekly tasks that are influenced by operational needs.Possess excellent communication skills in both written and verbal form.Take an active role in department and daily meetings.Managing The EnvironmentExhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management.Ensure that the store is fully stocked on all necessary supplies to facilitate the day to day running of the business.Assume total accountability of back of house areas and management of the stockroom, ensuring all areas are maintained and kept neat, clean and organised.OperationsPerform and assist management with all daily operational responsibilities (i.e. opening and closing tasks, shipment receipt and back office operations).Supervise sales floor activities an