Social network you want to login/join with: Do you want to work in a Company leader in the renewable energy market? This position is what you are looking for Join an incredible team in the Top 1 manufacturer Position: Field Application Engineer/After-sales Engineer Role: The Field Application Engineer/After-sales Engineer is responsible for providing technical support through onsite activities and remote assistance to customers or third-party service partners to resolve issues with BESS devices. This role involves coordination with the EU team and HQ to deliver efficient and satisfactory service to our customers in the EU. Key Responsibilities: Management and technical skills in Field Operations: Responsible for supervising all field activities, including commissioning, scheduled, preventive, and corrective maintenance. Focus on resolving after-sales cases to minimize downtime and optimize fault resolution times by maintaining good relationships with customers and sharing collected information with relevant teams. Supervise and evaluate product performance by analyzing BESS device operational data in collaboration with the monitoring team, working closely with HQ and the EU Technical Team. Identify technical solutions to resolve issues swiftly in collaboration with HQ. Complementary activities: Participate as a technician in commissioning, troubleshooting, and routine maintenance activities onsite. Support the help desk team with phone assistance and ticket management. Skill requirements: Electrical certification compliant with local law. Proficiency in basic electrical tools operation, such as multimeters and torque wrenches. Ability to read electrical diagrams and relevant work/study background. At least 2 years of onsite experience, including BESS commissioning, electrical device installation, wiring, and commissioning. Proficiency in English (Listening, Speaking, Reading, Writing), including the ability to write formal manuals in English. HSE and PPE Management: Identify risk mitigation strategies and approve operational procedures under the guidance of the HSE Manager to ensure compliance with HSE requirements. Spare Parts and Resource Management: Finalize spare parts list, manage obsolescence, and coordinate with EU/HQ Tech teams on compatibility of replacement parts. Ensure local teams and service partners have necessary resources and spare parts for operational continuity. Manage inventory, including receipt, consumption recording, delivery, and replenishment of spare parts. Coordinate with Technical and Training teams to align field operations with overall service quality. Collaborate with local service teams and liaise with EU/HQ technical teams on technical compatibility, replacement parts, and problem resolution. J-18808-Ljbffr