Pubblicato il 16 giugno
Mansioni della posizione
JOB SUMMARY
Responsible for the daily shift operations of Housekeeping, Recreation/Health
Club and, if applicable, Laundry. Directs and works with employees to ensure
property guestrooms, public space and employee areas are clean and well
maintained. Completes inspections and holds people accountable for corrective
action. Position assists in ensuring guest and employee satisfaction while
maintaining the operating budget.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the housekeeping or related
professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant
Management, Hospitality, Business Administration, or related major; no work
experience required.
CORE WORK ACTIVITIES
Managing Housekeeping Operations
• Ensures guest room status is communicated to the Front Desk in a timely and
efficient manner.
• Works effectively with the Engineering department on guestroom maintenance
needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective
check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all
housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and
public space.
• Communicates areas that need attention to staff and follows up to ensure
understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
Managing Departmental Costs
• Participates in the management of the department’s controllable expenses to
achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property
financial goals and objectives and manages to achieve or exceed budgeted goals.
• Comprehends
