Job Description: Data Scientist
Company: Spoki
Location: San Vito dei Normanni, Italy (Hybrid)
*we require on-site presence at our San Vito dei Normanni (BR) office one week every 6 weeks of remote work*
Salary Range: €30,000 - €40,000
Introduction to Spoki
Spoki is dedicated to fostering authentic and genuine relationships, emphasizing the value of personal and trusting connections between businesses and their clients. We provide businesses with a direct, effective, and personal communication channel to help them build these crucial relationships. Our vision is a future where conversations are the primary mode of interaction—fast, efficient, and direct—for everything from sales to customer care, with artificial intelligence playing a key role. Our mission is to empower millions of companies to enhance their customer relations, becoming the ultimate enabler for marketing, sales, and customer support.
Key Responsibilities
* Problem Solving & Analysis: Partner with stakeholders to understand business challenges, translate them into quantitative questions, and identify the most effective data and modeling approaches to answer them.
* Data Exploration & Preparation: Source, clean, and transform large volumes of structured and unstructured data from various sources to prepare it for analysis and modeling.
* Modeling & Machine Learning: Design, build, validate, and deploy machine learning models to solve business problems.
* Experimentation: Design and analyze A/B tests and other experiments to measure the impact of new features, products, and strategies.
* Insight & Communication: Communicate complex findings and the "story" behind the data in a clear, concise, and compelling manner to both technical and non-technical audiences. Create visualizations and dashboards to democratize data insights.
* Production & MLOps: Collaborate with data and software engineers to deploy models into production environments, monitor their performance, and maintain them over time.
* Develop Predictive Models: Design, build, and deploy machine learning models to predict key business outcomes like customer churn, user engagement, lifetime value (LTV), and campaign success rates.
* Innovation & Research: Stay current with the latest advancements in data science, machine learning, and AI, and actively explore new tools and techniques to improve our capabilities.
Required Qualifications
* Education: Master's or PhD degree in a quantitative field such as Computer Science, Statistics, Mathematics, Physics, Economics, or equivalent practical experience.
* Experience: 3+ years of hands-on experience in a data science or analytics role.
* Programming Proficiency: Strong programming skills in Python and its data science libraries (e.g., Pandas, NumPy, Scikit-learn, Matplotlib/Seaborn).
* SQL/NoSQL Expertise: Advanced proficiency in SQL/NoSQL for querying and manipulating large datasets.
* Machine Learning Fundamentals: Solid understanding of core machine learning concepts and algorithms (e.g., linear/logistic regression, decision trees, clustering, classification, gradient boosting).
* Statistical Knowledge: Strong foundation in statistical methods, hypothesis testing, and experimental design.
* Communication Skills: Excellent verbal and written communication skills, with a proven ability to explain technical concepts to non-technical stakeholders.
* Specialized Expertise: Experience in one or more of the following areas: Deep Learning (TensorFlow, PyTorch), Natural Language Processing (NLP).
Preferred Qualifications (Nice-to-Haves)
* Big Data Technologies: Experience with distributed computing frameworks like Spark (PySpark).
* Cloud Platforms: Hands-on experience with a major cloud provider (AWS, GCP, or Azure) and their machine learning services (e.g., Vertex AI, BedRock).
* MLOps & Deployment: Experience with model deployment, containerization (Docker), and ML workflow tools (e.g., MLflow, Kubeflow, Airflow).
* Data Visualization Tools: Proficiency with BI and visualization tools like Tableau, Looker, or Power BI.
What We Offer
* Contribute to building a cutting-edge Conversational Commerce platform poised for global expansion.
* Work with an international passionate, supportive, and talented team dedicated to excellence.
* Gear up with the latest Apple MacBook Pro.
* meal vouchers.
* Permanent and Full time contract
* Regular team-building events and celebrations.
* Access cutting-edge technologies and resources to stay at the forefront of web development.
8. Hiring Process
* Practical testing phase, which includes coding challenges aligned with the role and/or a practical project.
* Technical interview with the Dev Team (45')