Ph3Overview /h3 pLePub is looking for a Community Manager Intern – curricular internship for its Milan office to support the content team in the day-to‑day management of online communities across Instagram and TikTok! /p pThis is a hands‑on opportunity for someone passionate about social media, communities, trends, and brand communication, who wants to gain experience in a fast‑paced agency environment working on international brands, with a high creative and social‑native language. /p pThe role will carry out and learn everything about community management, social listening, publishing coordination, reporting, and real‑time interaction management. The role will also learn a lot from content managers, strategists, analysts and creatives. /p h3Responsibilities /h3 ul liMonitor and manage brand communities across social platforms (mainly Instagram and TikTok) /li liModerate comments, DMs, and user‑generated content following brand tone of voice and escalation guidelines /li liAssist the team in identifying trends, viral conversations, and relevant cultural moments /li liSupport editorial planning, scheduling and publishing activities /li liSupport social listening and sentiment analysis activities /li liAttend weekly and monthly reporting meetings /li liCollaborate with content, strategy, creative, and account teams on ongoing projects /li liEscalate sensitive conversations or critical issues to senior team members when necessary /li liHelp maintain consistency in tone of voice and community engagement across platforms. /li /ul h3Qualifications /h3 ul liUniversity agreement required for curricular internship /li liCurrently student in Communication, Marketing, Advertising, or related fields /li liFluent in social media, creators, internet culture, and online communities /li liExcellent written and verbal communication skills /li liAttention to detail and organizational skills /liliProactive attitude and willingness to learn /li liAbility to work in a fast‑paced environment and manage multiple tasks /li liExcellent knowledge of English (written and spoken) and basic copywriting skills /li liPrevious experience managing personal or brand social channels is a plus. /li /ul pNice to have: /p ul liFamiliarity with social media management tools (Sprinklr, Meta Business Suite, etc.) /li liBasic understanding of social media KPIs and analytics. /li /ul h3What we offer /h3 ul liA dynamic and collaborative work environment /li liOpportunity to work on international and culturally relevant brands /li liExposure to real‑time social media management and content workflows /li liMentorship from senior social media and content professionals /li liHands‑on experience within a leading creative agency /li liLearning Development: a tailored learning journey, an individual and needs‑based approach, always on /li liCorporate Benefits: a platform dedicated to our people, full of offers, discounts, and more /li liCorporate Wellness: access to online training courses for your physical and mental well‑being /li liWork From Home: 1 days a week. /li /ul pWe are committed to creating fair and inclusive experiences for all talents. /p /p #J-18808-Ljbffr