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DHL Supply Chain is the global leader in contract logistics, committed to delivering innovative, high-value solutions to its customers.
We are currently looking for a Controller (Open Book Controller) dedicated to a strategic customer based in Alessandria with periodic business trips to our HQ in Milan.
This role ensures accurate and transparent financial management of Open Book contracts by developing and maintaining tariff models in line with contractual agreements.
Acting as a key business partner to Operations and Contract Management, the Controller (Open Book Controller) ensures alignment between operational performance, financial results, and contractual structures, with direct interaction with the customer.
Key Responsibilities
Develop and manage Open Book tariff models in line with contractual agreements
Prepare monthly Open Book invoices and support the approval process with the customer
Deliver detailed financial reporting to the client, ensuring accurate cost allocation consistent with contractual structures
Perform monthly variance analysis versus Budget and Forecast, focusing on costs and operational drivers (e.g., FTEs, volumes, productivity)
Manage quarterly and annual true-up processes, ensuring reconciliation between reporting and accounting data
Certify recharged costs based on service contracts, purchase orders, and supplier invoices, in coordination with Accounting, Operations, and Support Functions
Support audits performed by the customer or external auditors
Lead the Open Book budgeting and forecasting process, including what-if analyses on volumes and cost drivers
Contribute to DHL Supply Chain reporting, planning, and forecasting cycles
Drive continuous improvement and productivity initiatives within the contractual framework
Act as a business partner to Operations and Contract Managers, providing ad hoc financial analysis and support for both internal stakeholders and the customer
What We're Looking For
Degree in Economics or a related field
At least 10 years of experience in Controlling
Solid experience in cost center controlling (profit center exposure is a plus)
Solid Knowledge of Accountancy principles and treatmentsBackground in structured and complex environments; experience in contract logistics is an advantage
Strong proficiency in Microsoft Office
Fluent English, both written and spoken
Key Competencies
Problem solving: structured and solution-oriented approach focused on achieving targets
Teamwork: strong cross-functional collaboration skills
Decision making: ability to assess alternatives and take informed decisions
Resilience: ability to operate effectively under pressure and manage multiple priorities
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