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HR Recruitment, Selection & Training Manager
For our client, we are looking for passionate, dynamic, and customer-oriented Shop Managers to join an international team onboard of cruiships. If you dream of working in a multicultural environment while offering unforgettable experiences to guests, this is the opportunity for you.
What You’ll Do Onboard
As a Shop Manager, you will be responsible for the entire retail area of the ship, coordinating operational, sales, and visual merchandising activities. Your main responsibilities will include:
* Achieving and exceeding sales and service targets;
* Creating a memorable and engaging shopping experience for guests;
* Managing and motivating a multicultural team of sales associates, specialists, and supervisors;
* Optimizing display spaces and product organization;
* Coordinating merchandise loading/unloading and maintaining cleanliness in retail areas;
* Monitoring sales performance and preparing reports and voyage feedback;
* Actively collaborating with onboard and shore-based management.
Requirements
* Proven experience in retail (preferably in fashion, beauty, or luxury sectors);
* Team management and leadership skills;
* Customer-focused mindset, entrepreneurial spirit, and strong organizational skills;
* Training in sales techniques and visual merchandising;
* Excellent knowledge of Microsoft Office and POS systems;
* Fluent English (B2 level) and a second European language (Italian, French, German, or Spanish – B2 level);
* Availability to live and work onboard for the full contract duration (5 months);
* Possession of STCW certificate is highly preferable. If not, willingness to obtain STCW certificate prior embarkation (in-person course in the passport-holder's country) is required. In this case, the entire process is expected to take approximately one and a half to two months.
What We Offer
* Onboard contract of 5 months (+/- 1 month);
* Free single cabin, meals, and accommodation;
* Round-trip travel expenses covered by the company;
* STCW course reimbursement at the end of the first contract;
* Monthly gross salary: €2,773 + Monthly gross bonus: €1,350;
* Work schedule: 7 days a week, 8–11 hours per day divided into 2/3 shifts;
* Access to onboard recreational areas: gym, bar, internet point, onboard discounts, and family benefits;
* Real opportunities for professional growth in an international environment.
If interested, please send your CV to esa.cluster@esagenoa.com (OBJ Shop Manager)
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Industries
Maritime Transportation
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